Don't Miss Us At The UK Off Road Shows This Year!

Call Us: 01568 799004

Email Us: [email protected]

Shipping And Delivery

If there is ever any issues with your order please do not hesitate to call on 01568 620444 or email us at [email protected] and we will do our best to get the issue resolved. We aim to ship all orders the same day if ordered before 2pm* Monday to Friday, if your order is after 2pm your it will be shipped out the very next working day.

Our Couriers

  • Royal Mail
  • Night Freight
  • Parcel Force
  • APC
  • UkMail
  • DPD
  • Yodel

Once your order has been dispatched you will receive a dispatch confirmation email, which will include your invoice for your purchase as an attachment it will also give you your tracking information, the courier that was used to ship your order and a helpful link to their tracking page. If you do not receieve this please check your spam boxes as it can sometimes be triggered by your email provider to be spammed.  

 

Free shipping does not apply to the following postcodes, in some cases we may contact you once you have placed the order so we may calculate the delivery to your location.

  • IV 40 - IV56
  • PO30- PO41
  • DD, DG, EH, FK
  • G, KA, KY, ML, ZE
  • TD, AB, KW, IM, HS
  • PH1 - PH41,PH42 - PH44,  PH49 
  • PA1 -  PA49, PA60-78, PA80- PA88


*Some items are made to order and as such this can take 7-10 days for delivery. We will notify you if you’re item is likely to take this length of time, custom made and made to order items are not eligible for return or refunds. This does not affect your statutory rights.

Heavy Duty Halfshafts and Constant Velocity Joints are covered by either a 5 year or lifetime warranty, these items are covered only when using a tyre size no greater than 35” and only during your ownership, warranty does not apply should you sell or give to another person or party.   
Suspension component warranties do not cover cosmetic damage such as paintwork, powder coating or colour fading, however failure such as sagging or snapping will be covered.
With all warranty claims, lack of maintenance, neglect,  incorrect fitting and abuse will not be covered. We will also not replace or repair any other parts where damage has been caused due to a failure of a Raptor 4x4 product. No labour, engineering or fitting charge of any kind shall be covered by warranty.
However, please get in touch if you have a problem with one of our products, our Customer Care team will be more than happy to assist.
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